We at Relax & Be are committed to ensuring that your privacy is protected.
Relax & Be may change this policy from time to time by updating this page and you should check this page from time to time to ensure that you are happy with any changes.
This policy was last updated on 30th December 2020 and is version 1.
What we collect
We may collect and use the following types of personal information:
What we do with the information we gather
We may use your personal information to:
For more information on your rights in relation to the general data protection regulation and your privacy policies, please see the following link:
We will never disclose, share or sell your data to anyone else unless required to do so by law.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
We handle subject access requests in accordance with the GDPR. Please refer to the EU law.
When You Contact Us
If you get in touch over the phone, by email or via a contact form on our website we may ask a question about your order or our services, we’ll keep a record of your emails and our responses.
This helps us to resolve any problems, and to answer your query quickly and easily if you need to get in touch again.
When we’ll contact you
We may contact you shortly after your purchase to discuss your delivery and make sure that it all goes smoothly for you.
We may also offer you other services which relate to the products that you have purchased.
Cookies are small text files used to transfer information. Site functionality cookies allow you to navigate the site and use our features. When you return to our website, we’ll be able to remember the products you’ve compared or added to your basket.
Cookies also enable us to show adverts relevant to you when you’re browsing online, for example deals or products you’ve looked at.
Analytics cookies help us to learn where we’re going wrong, and which elements of the site you find easier to use. We’ll track the volume of people on our site, where they click, and where they exit the site.
This website uses analytics services provided by Google and Facebook.
Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how users use the Website.
This, in turn, enables us to improve the Website and these services offered through it.
You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of the Website, it does enable us to continually improve our business.
Certain of these Cookies may be placed immediately when you decide to visit the Website and it may not be possible to obtain your prior consent. You may remove these Cookies and prevent future use of them by removing from your browser.
You can choose to enable or disable Cookies in your internet browser.
Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies.
By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time. However, you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
We use reasonable measures to maintain the security of your personal information.
Even so, technical mistakes are possible.
No service provider, including our Company, can fully eliminate security risks associated with personal information.
Information We’ll Share
We share your information in very limited circumstances set out below:
We’ll never sell your information.
We’ll always comply with the Data Protection Act 1998 and all other relevant legislation.
We use third party payment service providers which are integrated into our website.
When you pay using one of these methods i.e. Acquity Booking or Woocommerce you are redirected to the providers portal.
Your use of these services is subject to the terms and conditions of the payment providers.
When you place an order through our website, we will maintain your order information for no longer than is necessary for the purposes for which it is being processed, or until you, as the data subject, withdraw your consent to the processing.