ABOUT RELAX & BE

Good massage.
Made easier.


ABOUT RELAX & BE

A simple intention.

Relax & Be was created in Bristol in 2014 with a simple intention: to make good massage easier to access, and easier to fit into everyday life.

We live busy lives. Massage is one of the few times we are asked to stop for a while — to be still, to switch off, and to let someone else take care of things for an hour.

It began with one therapist bringing massage into people’s homes. Since then, Relax & Be has grown into a team of independent therapists working across Bristol, while the idea at the centre of it has stayed much the same.

OUR STORY

Our story so far.
How one therapist became a team.

Scroll through our story · Hover to see the photographs

Swipe through our story · Tap to see the photographs

01

Before Bristol, there was Rosie, a massage table and a habit of turning up at festivals on the Isle of Wight. Spa work filled the gaps. That’s the prequel.

Rosie in the early days of Relax & Be
02

Then came Bristol. Rosie had very little money, but quite a lot of determination and one useful skill: massage. Relax Bristol started wherever there was room to unfold a couch.

Rosie giving massage outside the Tube Diner at Bristol Paintworks
03

Soon the table was appearing at local events too. Relax Bristol was being built in the most literal way possible: one set-up, one client and one very heavy massage couch at a time.

Relax Bristol tent at the Bristol Cycling Festival
04

There were fundraisers, pop-ups and other slightly unexpected places to have a massage. If there was floor space, Rosie was interested.

Relax Bristol giving massage to raise money for Changes Bristol
05

A little help from the New Enterprise Allowance and Outset Bristol turned “perhaps this could work” into an actual mobile massage service.

Early Relax Bristol business development
06

Then Rosie put out an advert for independent therapists. Before long there was a brilliant little team — and yes, Rosie tested every massage herself. Quality control had its perks.

Early Relax Bristol photoshoot
Relax Bristol therapist Caroline
Relax Bristol therapist Michael
Relax Bristol therapists together during the early years of the business
Relax Bristol therapists giving seated massage while working on location
07

At home, Rosie was lodging with Krissy — a brilliant photographer with her own professional studio, who also happened to love massage. This was, frankly, an excellent arrangement.

Early Relax Bristol photoshoot
08

A few massages later, Relax Bristol had proper photographs. Not bad for a marketing budget of approximately nothing.

Early Relax Bristol photography
09

Around 2015 came Entrepreneurial Spark: pitches, plans and lots of people talking about growth. Rosie briefly wondered whether Relax Bristol was supposed to become enormous.

Rosie attending Entrepreneurial Spark at the Bristol Hatchery
10

She didn’t want Relax Bristol to become enormous. But a little bigger than Bristol felt doable, so Relax Bristol became Relax & Be — and the new business cards appeared.

First Relax & Be business card with the new name and logo
Relax and Be therapists at an outdoor event wearing early Relax and Be T-shirts
11

By now Rosie was massaging, networking, listening to marketing podcasts and spending far too much time on a laptop. Relax & Be was taking shape. Rosie was mostly running on coffee, adrenaline and the belief that one more podcast might contain the answer. She was, at this point, spectacularly bad at following her own advice to relax.

Rosie working on Relax & Be
14

Then came another trip back to the Isle of Wight. Friends became models, beautiful places became locations, and this time there was just about enough money to pay the photographer.

Photographer working on a Relax & Be shoot on the Isle of Wight
Relax & Be photoshoot in bluebell woods on the Isle of Wight
15

With a little help from her friends; the pictures, the people and the feeling started to take shape. Relax & Be was beginning to look much more like the thing Rosie had been carrying around in her head.

Relax & Be photoshoot
16

Back in Bristol, the therapists practised together, swapped ideas and got to know one another. Small business, proper team.

Relax & Be team at a massage practice day at Berwick Lodge
17

Gradually, the slightly unusual idea became completely normal: a brilliant therapist arriving at your home, setting up and giving you a proper massage without you going anywhere.

Relax & Be therapist Caroline giving a massage in a Bristol home
18

The service settled into its rhythm: therapists travelling across Bristol, clients booking massage at home, and a small business becoming something people came back to.

Relax & Be therapists Caroline and Charlie
19

By the end of the decade, Relax & Be was established as a small, personal Bristol service with a team, regular clients and a clear idea at its centre: good massage, brought to you.

Relax & Be therapists Caroline and Charlie
20

Then 2020 arrived and mobile massage stopped overnight.

21

We tried to diversify quickly to keep things going.

Rosie working on ways to diversify Relax & Be during Covid
22
Relax & Be adapting its home massage service online during Covid
23

Massage gradually became permitted again, but the next few years were quieter for Relax & Be. Rosie needed to move back to the Isle of Wight, and rebuilding the service took time.

A massage table waiting in a quiet room as Relax & Be slowly rebuilt after Covid
24

Rosie went back into full-time employment, so rebuilding Relax & Be became a gradual process — picked up piece by piece around work, with our brilliant admin support Libby keeping things moving behind the scenes.

25

Slowly the momentum returned.

Relax & Be therapist walking forward carrying a massage table
26

Which brings us here: a refreshed Relax & Be, still built around the same simple idea that started it all — good massage, made easier, brought to you at home.

Relax & Be massage therapist preparing a massage table in a client’s home
HOW IT WORKS

From booking to blissfully horizontal.

01

Choose

02

We come to you

Your therapist arrives with a professional massage table and oils and sets up in a suitable space in your home.

03

Stay there

When the massage is over, there is nowhere to travel. Put the kettle on, have a bath, curl up on the sofa or simply continue doing absolutely nothing.

OUR VALUES

Five things we keep coming back to.

01

Ease

We make the experience simpler by coming to you.

02

Quality

Skilled therapists, thoughtful treatments.

03

Professional

Clear communication, appropriate boundaries and a professional service.

04

Listen

Massage adapted to the person, their preferences and what they need on the day.

05

Respect

Respect for our clients, their homes, their boundaries. Respect for our therapists, their time, their boundaries.

MASSAGE, AT HOME

Choose a time.
We'll come to you.

Find the treatment that suits you, book a time and enjoy it at home.

Book a massage